Privacy Policy

This notice describes how health information about you may be used and disclosed and how you can get access to this information. Please review it carefully. The privacy of your health information is important to us.

Our legal duty

We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice takes effect April 14, 2003, and will remain in effect until we replace it.

We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request.

For more information about our privacy practices, or to request a copy of our Notice, please contact us using the information listed on this website.

Uses and disclosures of health information

We use and disclose health information about you for treatment, payment, and healthcare operations. For example:

Treatment: We may use or disclose your health information to a physician or other healthcare provider providing treatment to you.

Payment: We may use and disclose your health information to obtain payment for services we provide to you.

Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities.

Your Authorization: In addition to our use of your health information for treatment, payment or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this Notice.

To Your Family and Friends: We must disclose your health information to you as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend, or other person to the extent necessary to help with your healthcare or with payment for your healthcare; but only if you agree that we may do so.

Persons Involved In Care: We may use or disclose health information to notify or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person’s involvement in your healthcare. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.

Marketing Health-Related Services: We will not use your health information for marketing communications without your written authorization.

Required by Law: We may use or disclose your health information when we are required to do so by law.

Abuse or Neglect: We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, domestic violence, or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others.

National Security: We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials health information required for lawful intelligence, counterintelligence, and other national security activities. We may disclose to correctional institution or law enforcement official having lawful custody of protected health information of inmate or patient under certain circumstances.

Appointment Reminders: We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, postcards, or letters).

Patient rights

Access: You have the right to look at or get copies of your health information, with limited exceptions. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. You must make a request in writing to obtain access to your health information. We may charge you a reasonable cost-based fee for expenses such as copies and staff time. If you request an alternative format, we will charge a cost-based fee for providing your health information in that format.

Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes, other than treatment, payment, healthcare operations, and certain other activities, but not before April 14, 2003. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.

Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement, except in an emergency.

Alternative Communication: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations. You must make your request in writing. Your request must specify the alternative means or location, and provide satisfactory explanation how payments will be handled under the alternative means or location you request.

Amendment: You have the right to request that we amend your health information. Your request must be in writing, and it must explain why the information should be amended. We may deny your request under certain circumstances.

Electronic Notice: If you receive this Notice on our website or by electronic mail (e-mail), you are entitled to receive this Notice in written form.

Questions and complaints

If you want more information about our privacy practices or have questions or concerns, please contact us at the address or phone number provided on this website.

If you are concerned that we may have violated your privacy rights, you disagree with a decision we made about access to your health information, or in response to a request you made to amend or restrict the use or disclosure of your health information, or to have us communicate with you by alternative means or at alternative locations, you may complain to us using the contact information listed on this website. You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services upon request.

We support your right to the privacy of your health information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.

Winchester Family Dentistry is at 1741 Bypass Rd. Winchester, TN 37398. Call (931) 967-4143 or use our Contact page. How this website handles visitor information is covered in the website privacy policy below.

©2002, 2009 American Dental Association. All Rights Reserved.

Our Privacy Policy covers any information that is collected about you and your activities while visiting our website, how that information is stored, and shared. Our Privacy Policy also covers the relationships we have with third parties and how your information may be shared with them.

What type of information do we collect?

When you visit our website, we collect any information that you give us. For example, if you fill out the contact form, that information will be stored on our website and sent to the appropriate contact at our company. We may also collect information through web beacons, cookies, and other analytics that shows us how you came to view our website and whether or not it was through an advertisement. Additionally, if you share one of our web pages or blogs through your social media account, we will collect information on that activity. We may also obtain information from publicly available sources on your browsing activity and interests.

While we do not collect personally sensitive data, we may collect information on the device you are using to visit our website along with your geographic location in order to improve your user experience. From time to time, we or our partners may send a cookie or anonymous identifier to your device.

When the law requires it, we obtain a consent before collecting and storing user information.

Partners that collect information

By visiting our website, your information may also be gathered by Google since we use Google Analytics to provide us with information about our website and the visitors to it. If you reached our site through a different search engine, information might be gathered by them, as well. This information is for analytical purposes and collected automatically when visiting our site. The information is not manually transferred and if you want more information, see Google’s Privacy Policy.

How the information is used

By understanding how a viewer came to visit our website and what they did there, we can improve the overall user experience of our visitors. By collecting data, we can conduct research and identify ways that we can improve. We may use it to make changes to our website in order to make it more user-friendly or to improve the content on our site. In the future, this information may be used to improve your experience specifically or to make recommendations about how we can assist you.

If you filled out a contact form, your information would be used so that our team can reach out to you via email or a phone call. Additionally, if you sign up to be on our email list, your information will be used so that we can send communication to you. We may also use your information to provide you with promotional offers or incentives to use our products and services. This may be on our website or other places across the Internet and be provided directly by us or one of our advertising partners.

With whom we share the information

When we collect information about you, it is generally used for our purposes internally. We may share information with Google or our advertising partners for the purposes described above. We may also share your information with companies that provide services and support to us, as it pertains to them fulfilling their duties. If you comment on our blog posts or engage with us on social media, your profile information will be shared along with any comments that you post, and this is typically viewable by the general public.

We do not share any personal or sensitive information without your consent. However, there may be instances where we are required to share your information by law and if so, will comply as necessary.

Protecting your information

We have taken steps to protect your information by restricting the access to your information to only select employees that would need it in order to perform their job duties. We also review our collection and storage policies on a regular basis to determine if they need to be improved.

Your options

If you do not want us to contact you or if you do not want to receive our newsletters anymore, you can unsubscribe using the link at the bottom of our emails. If you do not want information collected about you and used throughout the web, from our website and others, you can opt-out by clicking the following links and going through the process.

• Consumer Opt-Out
• Online Behavioral Advertising Opt-Out

If you want, you can also change the settings on your browser to block all cookies. However, if you do that some of the opt-out services may no longer work.

Changes

If we update our Privacy Policy, it will be reflected here, on our website with a new effective date at the top of the page.

Website

A list of pages included in this site is available in our sitemap.

How to reach us

If you have questions about our Privacy Policy or how we collect, store, and share data, you can contact us using the form on our Contact page or call (931) 967-4143. We will be happy to answer your questions. Winchester Family Dentistry is located at 1741 Bypass Rd. Winchester, TN 37398.