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Patient information

Accepting new patients in Winchester

The first visit is about getting to know you and your teeth: your history, your X‑rays, and a talk with the doctor about what they show.

The waiting room at Winchester Family Dentistry: tall window, wood ceiling, the practice name on the wall and two patients seated.
New patients, at a glance

4.9 ★ on Google

From 380 patient reviews.

Every age welcome

Newborns as needed, through grandparents, in one office.

Most major plans

We file with them, and with any plan that allows out-of-network care.

The front entrance of Winchester Family Dentistry: an American flag by the tall windows and the railing up to the door.

A family and veteran owned practice since 2011

Winchester Family Dentistry is a family and cosmetic dental practice in Winchester, TN. Dr. Garrett Orr and Dr. Ethan Tindall see children and adults here, so one office can look after the whole family.

Both doctors trained after dental school in the military, Dr. Orr in the Air Force and Dr. Tindall in the Army. Alongside cleanings, checkups and fillings, the practice places implants, offers IV sedation and treats gum disease with the LANAP laser.

Your first visit

  1. Call the office

    We will find you a time that works.

  2. Arrive 15 minutes early

    That gives you time to fill out any paperwork, or you can fill out your patient forms online before you come. Bring your insurance card if you have dental insurance, and plan for an appointment of 45 to 90 minutes. We are at 1741 Bypass Rd. in Winchester.Fill out patient forms (opens in a new tab)

  3. At the visit

    Three things happen at your first visit. Our team goes over your dental and medical history forms and takes X‑rays of your teeth and mouth. A hygienist cleans and polishes your teeth and checks your teeth and gums for cavities and early signs of decay or gingivitis, and your first cleaning includes a more comprehensive exam. The doctor goes through your X‑rays with you, helps you put together a treatment plan, and answers whatever you want to ask.

Insurance and payment

How we work with insurance, and the ways to pay for the part that is yours.

At the office we accept Visa, Mastercard, Discover and American Express, and check or cash.

  • Insurance

    We file with most major insurance plans. We are not in network with all of them, but we will file with any plan that allows out-of-network coverage. Our office staff help with claims and the paperwork that goes with them. Not sure about yours? Call the office with the name of your plan.

  • Financing

    Payment plans through Cherry, and financing through CareCredit. You can apply for either online before your visit.

Already a patient?

You can pay online whenever suits you.

Pay Online
Two men and a dentist in a white coat shaking hands in the practice's front lobby, with the brochure rack beside them.

Ready for a first visit?

Call the office and we will find you a time.

Office hours
  • Monday – Thursday8:00 AM – 4:00 PM
  • Friday8:00 AM – 2:00 PM
  • Saturday – SundayClosed
Address

Questions new patients ask

Do you see children?

Yes. Children and adults are both patients here, and newborns can be seen as needed. When you call, say that it is a first visit, and tell us if your child is nervous or has had a bad time at another office.

Family dentistry
What paperwork do I fill out?

Four forms: a patient information form, a health history form, a HIPAA consent form and a patient authorization form. You can fill them out online before you come, or at the office if you arrive 15 minutes early.

Fill out patient forms (opens in a new tab)
Will you check my coverage before treatment?

We will do our best to check, but we can only work from the plan details you bring, so please have your insurance information with you when you call or arrive. What a plan pays can differ from what it first says, and the patient is responsible for the cost of the care they receive.

Can I use my HSA or FSA?

Yes, we take HSA and FSA cards. Dental care is generally an eligible expense for health savings and flexible spending accounts, but each plan sets its own rules, so ask your plan administrator if you are unsure what yours covers.

How often should I come back?

Every six months, for a checkup and a cleaning. Regular checkups are an important part of keeping your teeth and gums healthy.

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